Effective Date: May 20, 2025
Because document generation begins immediately and consumes compute resources, all payments are final once generation starts. We recommend using our free tier to evaluate the service before upgrading.
No. Our outputs are generated by artificial intelligence based on your inputs. They are intended as a starting point and must be reviewed and approved by qualified professionals to ensure compliance with your specific requirements.
No. We do not retain, store, or review your prompts or generated documents. The system is designed so that no mechanism exists for us to access or retain your content after generation.
All plans include support for technical platform issues (e.g., billing questions, login problems, generation errors). We do not provide custom document review, editing, or compliance consultation.
You will be prompted to upgrade your plan or purchase additional document credits. We will never auto-bill for overages without your approval.
Yes. You can cancel anytime via your account settings. Cancellation stops future billing but does not refund charges for the current billing period or generated documents.
Please contact us at epochdocsfounder@gmail.com. Most common questions are answered here in the FAQ or in our Terms and Privacy Policy.